TRU The Products offers free returns on any product you are not satisfied with performance when used according to salon product recommendations. Please return remaining portion via trackable shipping as we are not responsible for delivery until signed at below address. TRU is not responsible for items lost in transit and will not credit you for return shipping cost.  Please allow 10-14 business days to process your return and issue a credit to your original credit card account.


Please include below information to insure accurate refund for exchange:

  • Website order #
  • Name and address
  • Explanation for return
  • Desired outcome for return


Thank you for choosing TRU The Products